Subscription
View your clinic's current Cliops plan, track trial status, upgrade to a paid plan, and review payment history.
What is the Subscription section?
The Subscription section shows your clinic's current billing status: whether you are on a free trial, an active paid plan, or need to renew. It also allows the Admin to upgrade the plan and view past payments.
Admin only: Only the Admin can view and manage the subscription.
Accessing Subscription
Web App: Go to Settings → Subscription from the left sidebar.
Mobile App: Open the side menu → Settings → Subscription.
Subscription Statuses
| Status | What it means |
|---|---|
| Trial | Your clinic is on a free trial. Full features are available until the trial ends. |
| Active | Your clinic is on a paid plan and all features are available. |
| Expired / Ended | Your trial or plan has ended. Access may be restricted until you upgrade. |
Free Trial
When a clinic is first created on Cliops, it starts on a free trial period. During the trial:
- All features are fully available.
- A trial banner appears at the top of the app showing how many days are left.
- When 3 or fewer days remain, the banner turns orange as an urgent reminder.
- When the trial ends, access is restricted and you will be prompted to upgrade.
Upgrading Your Plan
Web App / Mobile App:
- Go to Settings → Subscription.
- Select the plan you want to upgrade to.
- Choose the billing period:
- Monthly: billed every month.
- Yearly: billed once a year (usually at a discount).
- Review the price and click/tap Pay Now (or Upgrade).
- Complete the payment via Razorpay (secure online payment):
- On web: Razorpay checkout opens in the page.
- On mobile: A secure WebView checkout slides up to complete payment.
- After successful payment, your plan is activated immediately.
If online payments are not yet available for your region or account, you will see a message to contact Cliops support for manual upgrade.
Billing Periods
| Period | Billing |
|---|---|
| Monthly | Charged each month on the renewal date |
| Yearly | Charged once per year: usually offers a better per-month rate |
Payment History
View a list of all past payments made for your Cliops subscription:
- Go to Settings → Subscription.
- Scroll to the Payment History section.
- Each entry shows the date, amount, plan, and payment status.
Plan Limits
Depending on your plan, certain limits may apply (e.g. number of patients, staff users, or features). If you reach a plan limit, a plan limit alert will appear within the affected feature.
To remove limits, upgrade to a higher plan.
Need Help with Billing?
If you have a payment issue, cannot access your account after upgrading, or need to discuss a plan:
- Contact Cliops support at TechnoFuzn.
- Use the contact email shown in the subscription section (if available in your plan).
Last updated: July 2026 · Cliops v1.0 · MVP